Library Card
Checking Out Material.
A current library card must be presented to check out material or use reserve items. Use of a library card to check out material constitutes an agreement to comply with all policies and conditions in this library handbook. Library cards are provided through the Admissions Office and are valid until graduation or withdrawal from Zoe University.
Extended Library Privileges.
Extended library privileges are offered to Zoe University graduates. Send requests to: thelibrary@zoeuniversity.com and provide a permanent mailing address, phone number and current e-mail address.
Lost Card Replacement.
Replacement library cards can be obtained through the admissions office.
Loan Periods, Renewals, Holds & Returns
Renewals.
Patrons are encouraged to renew their material before the due date. A 24-hour waiting period is required before returned overdue material can be checked out by the same patron. The material must be returned to the library and will be re-shelved.
Holds.
Holds may be placed on material which is checked out by another patron or is still on the shelf. An e-mail message is sent to the patron when the material is available for pick-up. Material placed on hold must be picked up within 24 hours of request.
Returns.
Most material are to be returned in the book drop on or before there due dates.
In-Library Use Only.
Reference, rare, archive and current periodicals are for in library use only.
Overdue Notices
Notice Delivery.
All library overdue notices are delivered via e-mail. Overdue notices are distributed the day following the due date, except during weekends, holidays and breaks when notices are sent the first business day following a weekend, holiday or break.
Library Account Blocks.
A student’s library account is blocked when one or more items go into overdue status. A block prevents the student from checking out material. Outstanding material must be returned before additional material can be checked out.
Four (4) Week Loan Notices.
When material is not returned by the day after the due date, second, third, and final overdue notices are then sent over the course of the next 30 days or until the material is returned.
Seven (7) Day, Reserve and Overnight Loan Notices. When material is not returned by the day after the due date, a final overdue notice is sent the following morning.
Lost Material Policies
Lost Material.
Overdue material not returned by 5:00 pm the day a final notice is sent is considered lost, the Admission’s Office is notified and a bill for replacement costs is sent to the student the following morning.
Replacement Charges.
When material is considered lost, a non-refundable $5.00 per item penalty and no less than a $50.00 per item replacement charge is placed on the student’s account. If the material is returned or replaced with a copy of equal or greater value within 30 days of the billing notice, the replacement charges will be reversed.
Library Account Blocks.
Blocks are removed from student library accounts after lost material is returned, replaced with a copy of equal or greater value or charges have been paid to Student Accounts. All charges must be paid at the Registrar’s Office.
Withholding of Grades.
A student’s grades, transcripts and/or diploma are held until overdue material is returned, replaced with a copy of equal or greater value or charges are paid to Student Accounts.
